Emergency Communications Center
CONFIRE’s Dispatch Center operates 24 hours per day, 365 days per year to provide regional fire, rescue, and emergency medical services communications.
The Dispatch Center answers all 9-1-1 and 10-digit emergency fire and medical calls in addition to non-emergency calls. Using nationally recognized call-taking protocols for medical emergencies, calls are prioritized and dispatched to responding agencies while call-takers provide emergency instructions over the phone to 9-1-1 and 10- digit emergency callers. Dispatchers coordinate the movement of emergency resources throughout the region to ensure coverage is maintained and incident commanders receive the resources required to mitigate the emergency.
